Last updated: December 13, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to IowaHealth+, 500 SW 7th St, STE 300, Des Moines, IA, 50309.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Iowa, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to IowaHealth+, accessible from https://iowahealthplus.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By phone number: 515.244.9610

ACO Name and Location
Iowa Health Centers for Accountability – West, LLC; d/b/a IowaHealth+
500 SW 7th Street, Suite 300
Des Moines, IA 50309

Primary Contact
Tory Schrock
515-513-3368

ACO Participants

ACO Governing Body

Key ACO Clinical and Administrative Leadership
ACO Executive: Aaron Todd

Medical Director: Dr. Michael Piplani

Compliance Officer: Erica Shannon Stueve

Quality Assurance/Improvement Officer: Rachel Ashman

Associated Committees and Committee Leadership

Types of ACO Participants or Combinations of ACO Participants (as listed in § 425.102(a)) that Formed the ACO

• Federally Qualified Health Center (FQHC)

Shared Savings and Losses

Amount of Shared Savings and Losses

• Fourth Agreement Period
  • Performance Year 2025, N/A
• Third Agreement Period
  • Performance Year 2024, N/A
• Second Agreement Period
  • Performance Year 2023, N/A
• First Agreement Period
  • Performance Year 2022, $1,147,821.07 in Shared Savings

Shared Savings Distribution:

• Fourth Agreement Period
  • Performance Year 2025
    • Proportion invested in infrastructure: TBD%
    • Proportion invested in redesigned care processes/resources: TBD%
    • Proportion of distribution to ACO participants: TBD%
• Third Agreement Period
  • Performance Year 2024
    • Proportion invested in infrastructure: TBD%
    • Proportion invested in redesigned care processes/resources: TBD%
    • Proportion of distribution to ACO participants: TBD%
• Second Agreement Period
  • Performance Year 2023
    • Proportion invested in infrastructure: TBD%
    • Proportion invested in redesigned care processes/resources: TBD%
    • Proportion of distribution to ACO participants: TBD%

• First Agreement Period
  • Performance Year 2022
    • Proportion invested in infrastructure: 35%
    • Proportion invested in redesigned care processes/resources: 27%
    • Proportion of distribution to ACO participants: 38%

Quality Performance Results

2022 Quality Performance Results: 

Quality performance results will be based on CMS Web Interface

[1] A lower performance rate corresponds to higher quality.

[2] For PY 2022, the CMS Web Interface measures Quality ID #438 and Quality ID #370 do not have benchmarks, and therefore, were not scored.

[3] CAHPS for MIPS is a composite measure, so numerator, denominator, and performance rate values are not applicable (N/A). The CAHPS for MIPS composite score is calculated as the average number of points across scored Summary Survey Measures (SSMs) (86 FR 65256). Refer to Table 5 for details on CAHPS for MIPS performance.

For previous years' Financial and Quality Performance Results, please visit: data.cms.gov

Use of Payment Rule Waivers

• Skilled Nursing Facility (SNF) 3-day Rule Waiver: NO
  • Our ACO does not use the SNF 3-Day Rule Waiver, pursuant to 42 CFR § 425.612
• Waiver for Payment for Telehealth Services: NO
  • Our ACO is not an applicable ACO under 42 CFR § 425.613

Information About a Beneficiary Incentive Program

Our ACO has not established a beneficiary incentive program.

More Information

IowaHealth+ is a clinically integrated network owned and managed by 11 Iowa community health centers and the Iowa Primary Care Association (Iowa PCA). The organization is a voluntary business venture dedicated to providing payor agnostic and value-based care while furthering the unique mission of community health centers. 

IowaHealth+ is operated through a contract with the Iowa PCA. A staff directory can be found at www.iowapca.org.

Address
500 SW 7th Street, Suite 300, Des Moines, IA 50309

Phone
515-244-9610

2021-2023 IowaHealth+ Board Officers

Samantha Cannon, Chair
Chief Executive Officer, Infinity Health

Joe Lock, Vice Chair
President and Chief Executive Officer, Eastern Iowa Health Center

Bill Wypyski, Secretary
Executive Director, All Care Health Center

Gary Collins, Treasurer
Chief Executive Officer, Crescent Community Health Center

Directing Members

Renae Kruckenberg
Chief Executive Officer, Community Health Center of Fort Dodge

Antonio Flores
Chief Executive Officer, Community Health Centers of Southeastern Iowa

Christine Kemp
Chief Executive Officer, Peoples Community Health Clinic, Inc.

Kelly Huntsman
Chief Executive Officer, Primary Health Care, Inc.

Emily Tuschen
Co-Chief Executive Officer, Promise Community Health Center

Joy Alexander
Chief Executive Officer, River Hills Community Health Center

Mari Kaptain-Dahlen, Chair
Chief Executive Officer, Siouxland Community Health Center

Rich Gehrig
Chief Executive Officer, United Community Health Center

Aaron Todd
Chief Executive Officer, Iowa Primary Care Association

Know us. Know the plus.

We are community health centers with a mission to serve everyone who walks through our doors, regardless of your ability to pay or your insurance status. In many parts of Iowa, our IowaHealth+ centers may be the only provider of comprehensive primary and preventive health care services for you, your family, and your community. Through our unique integrated care model, patients can receive access to high quality, affordable medical, dental, behavioral health, and pharmacy services and supports, often under one roof. This integrated care model allows for us to address all our patients' needs, including social determinants of health.

IowaHealth+ is a clinically integrated network owned and managed by 11 Iowa health centers and the Iowa Primary Care Association (Iowa PCA). The organization is a voluntary business venture dedicated to providing payor agnostic and value-based care while furthering the unique mission of community health centers. 

What is the value of IowaHealth+?

• We are building and better leveraging capacity and economies of scale, sharing investment, and risk.
• Our statewide primary care-focused system of care leverages our integrated model and reinvests in it.
• We provide a one-stop shop for patients, payors, and partners.
• We are empowering and sustaining practice transformation and value-based payment reform.

Know us. Know your plus.

What does the plus stand for in IowaHealth+? It's all the ways we take care of every part of you and your family. With a network of health centers, each with a dedicated team of caregivers who know you and your health history, IowaHealth+ offers primary care, plus extra services such as oral health, behavioral health, 340B and pharmacy services, prenatal care, health education, access to a nutritionist, and more.

We're IowaHealth+, and we're the perfect place for everyone who wants or needs more from their healthcare.

Our Members

When it’s your health, look for the Plus. Get to know your IowaHealth+ Partner in your community.

Our National Health+ Partners

In addition to IowaHealth+, other states have partnered to highlight the plus their community health centers bring to the communities they serve. Together, we are your national Health+ partners, bringing better health to communities where you live, work, and play. Find out how different caring for your health can be.

californiahealthplus.com | iowahealthplus.com | missourihealthplus.com | nebraskahealthplus.com | wisconsinhealthplus.com